The Project:
Charged with renovating the Columbus Nursing Home to create a flagship property for Omega Healthcare that will function as the blueprint for future remodels of sister facilities, Baystate Services delivered exceptional results with minimal disruption to residents or staff routines through a full renovation in just six months. Through the more hotel-like, comfortable residential and public spaces created, occupancy has increased significantly and outpatients will continue to be better served. After completing Columbus as the flagship property, Baystate used the same model to renovate five more Omega Nursing Homes.

The Challenges:
The most significant challenge encountered concerned a major structural issue in the area that is now the residents’ lounge. Working hand-in-hand with the architect and structural engineer enabled Baystate to correct the situation in a timely way. To keep the project on schedule, Baystate worked during off hours and weekends when needed, to fix the issue at hand and installed temporary items in the event of back ordered materials. Eleventh hour requests also were accommodated, and included wrapping existing beams with oak and adding bead board ceiling. With facing these challenges, the importance of having ongoing and open communication with the client and staff were crucial to meeting deadlines.

The Solution:
Throughout the renovation Baystate went above and beyond the plans’ and specifications to make the Columbus Nursing Home project stand out. Among the eye-catching details are corridors with a custom paint strip and oak trim that matches the new handrails, crown molding and rope lights in the bistro, and gorgeous millwork. The improvements to this senior living facility are evident before entering the door. A new entryway with canopy and colorful planters welcome residents and their guests. Inside, beautifully redone common areas include a lounge with handsome stone fireplace, inviting activity room and two food and beverage venues, a private dining room and bistro boasting generous seating and work stations. Residents also now have access to a salon and two spa areas with top of the line jetted tubs and large showers. Patient care and staff productivity is enhanced through a new nurses’ station with custom cabinetry and filing system, separate medication room, state-of-the-art PT/OT room with a private entrance to accommodate outpatients. Other new improvements that add to residents’ safety and comfort are one-hour fire rated hard ceilings replaced old ACT throughout the corridors, upgrades to the HVAC systems, and all new plumbing and light fixtures.

The Outcome:
With Baystate going above and beyond with their design builds, construction capabilities, combined with their ability to meet crucial deadlines, they set the bar extremely high for themselves. They will continue to renovate facilities for Omega Healthcare, which include five more locations that all use the same pricing model.